Reliable IT Support Contracts
At VAN TECHNOLOGIES, we are committed to delivering reliable, high-quality services to support your business. This Service Level Agreement outlines the performance standards, support response times, and responsibilities associated with our services.
SUPPORT TO SUITE YOUR NEEDS
We customize each support package with our stack of services
BUSINESS ESSENTIAL
Unlimited remote support for day-to-day assistance.
1 Monthly site visit to maintain your systems with that expert touch.
1 Business critical callout per month, for those days when it gets rough
BUSINESS PROFESSIONAL
Unlimited remote support for day-to-day assistance.
2 Monthly site visits to maintain your systems with that expert touch.
1 Business critical callout per month, for those days when it gets rough.
BUSINESS MASTER
Unlimited remote support for day-to-day assistance.
WEEKLY site visits to maintain your systems with that expert touch.
2 Business critical callouts per month, for those days when it gets rough.
After-hours support.
Integrated IT Services – The Smart Business Stack
Cloud Services
Our tailored cloud environments give you speed, scale, and secure access—from anywhere, for any size team.
Virtual servers, file sync, app hosting
Custom plans for 5–50+ users
Security Services
From desktop to datacenter, we protect your perimeter and what lies within.
Firewalls, endpoint protection, VPNs
Threat monitoring & response plans
No breach too big or small
Microsoft 365
M365 goes beyond Word & Excel. We configure and support the whole suite—tailored to your team’s workflow.
Email, Teams, SharePoint, OneDrive
User onboarding, migration, licensing
Cloud-first setup and remote work support
Cloud Services
Security Services
Microsoft 365
Our tailored cloud environments give you speed, scale, and secure access—from anywhere, for any size team.
Virtual servers, file sync, app hosting
Custom plans for 5–50+ users
From desktop to datacenter, we protect your perimeter and what lies within.
Firewalls, endpoint protection, VPNs
Threat monitoring & response plans
No breach too big or small
M365 goes beyond Word & Excel. We configure and support the whole suite—tailored to your team’s workflow.
Email, Teams, SharePoint, OneDrive
User onboarding, migration, licensing
Cloud-first setup and remote work support
Email Solutions
Modern email systems that simplify, secure, and streamline communication.
Secure email hosting & domain setup
Anti-spam, encryption & compliance
Works with Exchange, Outlook, Gmail
Web Hosting
Reliable, fast, and secure hosting to ensure your brand is always online.
WordPress, WooCommerce, static or dynamic hosting
SSL certificates & uptime monitoring
Hands-free tech support
Backup Solutions
Peace of mind comes standard with our automated, encrypted backup solutions.
Cloud & local backups
Full disaster recovery support
Granular restores, file versioning
Email Solutions
Web Hosting
Backup Solutions
Modern email systems that simplify, secure, and streamline communication.
Secure email hosting & domain setup
Anti-spam, encryption & compliance
Works with Exchange, Outlook, Gmail
Reliable, fast, and secure hosting to ensure your brand is always online.
WordPress, WooCommerce, static or dynamic hosting
SSL certificates & uptime monitoring
Hands-free tech support
Peace of mind comes standard with our automated, encrypted backup solutions.
Cloud & local backups
Full disaster recovery support
Granular restores, file versioning
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